If you purchased an iPhone 5 between September 2012 and January 2013,
then you may be eligible Apple AAPL +0.13%
launched the battery replacement program after learning that some
iPhone 5 devices “may suddenly experience shorter battery life or need
to be charged more frequently.” It is unknown how many devices were
affected by the defective batteries.
for a free battery replacement for your
device.
You can find out if your device is eligible by inputting the serial number at the iPhone 5 Battery Replacement Program website. The iPhone serial number can be found under Settings > General > About of the device.
This is not the first time that Apple had to issue a hardware recall. In October, Apple reached out to customers
because there were several thousand iPhone 5S devices that had shipped
with defective batteries, which was about a month after it launched. In
2006, Apple also recalled 1.8 million battery packs for iBook and PowerBook laptop computers due to overheating problems.
Apple will replace the defective batteries of the iPhone 5 devices for free at Apple Retail
Stores and Apple Authorized Service Providers. Eligible iPhone 5 owners
that have already paid to replace the battery can contact Apple
Technical Support to receive a refund. The battery replacement program
does not cover the iPhone 5S or the iPhone 5C.
If the eligible iPhone 5 has damages that prevents proper battery
replacement – which include cracked screens — the device owner will have
to pay to fix that issue first. Apple recommends backing up the data of
the iPhone 5 using iTunes and iCloud before bringing it to the store.
Turning off the “Find My iPhone” app is strongly recommended as well.
Apple has a similar replacement program
for the sleep/wake button for the iPhone 5 already in place. In that
case iPhone 5 devices manufactured through March 2013 may have
sleep/wake buttons that have stopped working or work intermittently.
iPhone 5 / Credit: Apple
Apple started the battery replacement program in the U.S. and China
on August 22nd, but it will launch in other countries on August
29th. This program covers affected iPhone 5 batteries for 2 years after
the first retail sale of the device or until March 1, 2015, whichever
provides longer coverage.
From forbes.com
0 comments:
Post a Comment
Think you for your visit. We hope that you will be back soon.